MLVFD has set up a non-emergency Joaquin Hotline. Please call (973) 750-8837, leave a brief voicemail along with contact information. As soon as it is safe to respond to a non-emergency we will contact you.
MLVFD has had a very busy year! Please consider joining us in this important and rewarding service to the community and its neighbors.
When the MLVFD responds to a fire alarm it often finds the structure locked with no immediate access. This often results in significant delay as we attempt to track down an Emergency Contact with spare keys. Ultimately we will have no choice but to use "forcible entry" through a door or window to gain access, resulting in damage that could otherwise be avoided.
However, there is a product in use by the Borough's schools and some of our commercial properties that is now available to home owners. The MLVFD has partnered with a company, KNOX-BOX, which provides a nationally recognized program that is used by over 11,500 fire departments.
Simply put, a KNOX-BOX is a mini-safe, installed at the home or structure, which secures a spare entry key. The key is accessible by fire officers on-scene after they have entered their identification code. All key access is logged via the system to insure a permanent audit trail. More information on KNOX-BOX and its products can be found at this link.
The MLVFD recommends the 3200 Series for commercial buildings and the 1659 Box for residential homes. The process is simple: click on the appropriate checkbox on the order form, enter the Mountain Lakes Zip code and select MLVFD from the list of fire departments. Once the KNOX-BOX arrives and is installed simply email email@example.com with your name and address to complete the process.